FAQ

FAQ's

Find answers to common questions about our GIA-certified diamonds, custom designs, shipping, and services.


Frequently Asked Questions

Have questions about purchasing fine jewelry or caring for your piece? Browse our most frequently asked questions below or contact our support team for personal assistance.

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We offer Grab Instant and JNE delivery services to ensure your order arrives safely and conveniently.
Delivery times depend on your location. Please contact our admin for an estimated delivery time to your area.
Yes, we offer international shipping. Please contact our admin for shipping options and further details.
Yes, you need to create an account to place an order through our online shop.
International delivery times vary depending on the destination country. Please contact our admin for an estimated delivery time.
You can place an order by contacting our admin via WhatsApp. Our team will be happy to assist you with your order and provide further information.

Send Us Message

Have a question or looking for a custom GIA diamond piece? Fill out the form below and our luxury jewelry experts will assist you shortly.